Payment Policy

1. Payment Methods

At Roviqi, we aim to make shopping for children's toys simple and convenient. We currently accept Cash on Delivery (COD) as our payment method.

This means you can place your order online and pay in cash when your package is delivered to your shipping address.

At this time, Roviqi does not accept online payments by credit card, debit card, digital wallet, or bank transfer.

2. How Cash on Delivery Works

When placing an order with Roviqi, please follow these steps:

Select your desired children's toys and add them to your cart.
Enter your correct shipping address and contact details during checkout.
Complete your order using the available Cash on Delivery option.
Pay the confirmed order total in cash when your package arrives.

Please ensure that someone is available to receive the package and complete the payment.

3. Order Confirmation

After you place an order, Roviqi may contact you by phone or email to confirm your order details.

Please provide accurate contact information and respond to any confirmation requests to help us process your order efficiently.

Orders may be delayed or canceled if the information provided is incomplete or confirmation cannot be completed.

4. Product Prices and Order Total

Product prices are displayed on our website. Any applicable shipping fees, taxes, or additional charges will be shown at checkout where required.

Roviqi offers free shipping on eligible orders. The final confirmed order total is the amount you are expected to pay upon delivery.

Please review your order summary carefully before submitting your purchase.

5. Failed Deliveries and Cancellations

If you need to cancel an order, contact Roviqi as soon as possible. We will try to accommodate your request if the order has not yet been shipped.

If a delivery attempt fails because the recipient is unavailable, the shipping address is incorrect, or payment cannot be completed, the order may be returned or canceled in accordance with our store policies and applicable law.

6. Returns and Refunds

Returns and refunds are handled according to the Roviqi Return and Refund Policy.

We offer free returns on eligible orders, subject to our policy and applicable law. Once a return has been received and approved, refunds are targeted for processing within 3 days.

Since Roviqi currently accepts Cash on Delivery only, our customer support team will contact you to arrange an appropriate refund method for approved refunds.

7. Payment Security

Because Roviqi currently accepts Cash on Delivery, customers do not need to enter credit or debit card details on our website to pay for their orders.

Please keep your order confirmation and contact information available until your order has been delivered.