Contact Us

We're Here to Help!

At Roviqi, customer satisfaction is important to us. Whether you have a question about our children's toys, need help with an order, or want information about shipping, returns, or refunds, we're happy to assist you.

Our goal at Roviqi is to make your shopping experience simple, convenient, and enjoyable.

Get in Touch

If you have any questions or concerns, please contact us using the details below.

Trade Name: Roviqi

Phone Number: +1 515-233-6080

Email Address: yt3074603@gmail.com

Business Address: 222 Lincoln Way, Ames, IA 50010, United States

Customer Support

The Roviqi support team can help you with:

Product Inquiries: Questions about our children's toys and product details.
Order Assistance: Help with order confirmations and order-related questions.
Shipping and Delivery: Information about delivery estimates and shipping updates.
Returns and Refunds: Guidance on eligible returns and approved refunds.
Payment Questions: Assistance with our Cash on Delivery (COD) payment method.

Shipping Information

At Roviqi, we aim to process orders within 1–2 business days, with an estimated shipping transit time of 3–5 business days.

The estimated total delivery time is 5–8 business days. Free shipping is available on eligible orders. Actual delivery times may vary depending on the destination and shipping provider.

Returns and Refunds

Roviqi offers free returns on eligible orders, subject to our Return and Refund Policy and applicable law. Approved refunds are targeted for processing within 3 days after the return has been received and approved.

Please contact us before returning an item so we can provide the appropriate instructions.

Contact Us About Your Order

For faster assistance, please include your order number in your email or have it ready when calling. If your inquiry concerns a damaged, defective, or incorrect item, including clear photographs may help us resolve the issue.

At Roviqi, we appreciate your questions and feedback and will do our best to assist you.

Thank you for shopping with Roviqi!

Roviqi – Little Toys, Big Smiles.